Descripción

This paper presents the results belonging to the first objective of the research entitled "Incidence of Alkosto, Éxito and Carrefour in administrative processes, marketing and trade tax on SMEs (supermarkets) in Pasto city, 2009-2013", which refers to the form of how department stores affect an organization in its administrative process –planning, organizing, directing and controlling-. The research established the most critical elements in the supermarkets, including the administrative process. From this impact, the Group CONTAR generated an intervention proposal with the purpose to strengthen the management, position and remain on the market of these PYMES, by facing in a relevant way to the impact of the department stores inside the studied pymes.