Business perception of the labor performance of graduates of higher education trained during COVID-19 in Mexico

Abstract

COVID-19 put the human relations and productivity system to the test. The quality of training for future professionals is being debated and whether the use of virtuality made it possible to maintain educational quality. The objective of this research is to examine the job performance of higher education graduates trained in the pandemic from the point of view of the employer sector. The methodology used corresponds to an exploratory transactional non-experimental research design. The information collection instrument was applied to 530 companies, consisting of five sections: company profile, general respondent profile data, skills tracking, a gap analysis, and how the employer prioritizes skills and their tracking. The main results show that the pandemic and its virtual class training model had a negative impact on student formation, since employers perceive that those workers who graduated during the pandemic have a slightly lower performance than those who graduated prior to the pandemic. © 2024, IGI Global. All rights reserved.